FAQ
The answers to our most frequently asked questions.
If you have anymore, just email us below.
GRAPHIC DESIGN
Design for Print
Logo & Branding
Content Marketing
Art Direction
Digital Media Graphics
Infographics & Icons
Celebration Stationery
What does it cost to work with DesignR Studio?
We have no set price list, but rather, we listen carefully to what potential clients require and put together a unique proposal/quote based on their needs. The best way to get a quote or more information is to send us an email outlining your requirements. We can then line up a time to talk in more detail.
It’s also important to remember that you are not simply hiring us to ‘design a graphic’, but rather, to listen to your needs and to build a relationship to help your business grow through visual marketing.
How long will the project take?
This depends on the exact needs of a project but a “usual” branding project takes about 3-4 weeks. This can be done quicker if necessary, but we generally recommend at least three weeks for most projects, to ensure that the appropriate research and creative output is the best it can be. I only take on 2 branding projects on at one time, to ensure scheduling fits around normal day to day design work as well as branding.
Do you do all of the work for Branding?
Yes, Rachel Spry of DesignR Studio does all of the design work which means you will work directly with me. DesignR Studio does not have any employees.
Do you do all of the design work?
Yes, Rachel Spry of DesignR Studio does all of the graphic design work and artworking which means you will work directly with me. I have a small trusted collaboration network, providing additional services, who are experts in their field. You may have contact direct contact with the collaborators if required and will be informed if a third party in involved in the project.
How do you accept payment?
For most projects, we request a 50% down payment/deposit to schedule in work. We require 50% upfront for branding projects. We accept payments via bank transfer, cash or PayPal. Please note PayPal payments are subject to plus the paypal fee. The exact details and terms will be provided in my proposal/quote. The final deposit will be paid on completion of the project, prior to releasing the final artwork.
Who owns design concepts/preliminary work/assets?
The designer ‘Rachel Spry’ owns all the working files / preliminary work /concepts. This includes preliminary sketches and Adobe InDesign/Illustrator files. A final logo design will be supplied in various formats for use of the client (you). The client is not granted to use any preliminary concepts/sketches/assets outside of the agreed terms.
Do you store design files, and can I access them anytime?
Upon completion, design files are archived and backed up annually. It is the client’s responsibility to retain the final designs provided upon project completion. However, if you’re unable to retain your files, we can assist in accessing the archive. Please note, multiple requests spanning several months/years may incur a nominal fee due to the time required to locate the requested data.
Do you use the same printers? Print Services & Colour:
DesignR is a design and print based company and does not have the facilities to print it’s own artwork, therefore DesignR Studio will use various trusted local printers / online printers and suppliers, this means DesignR Studio can not guarantee prices, stocks, and colours to be consistent. DesignR Studio will always try to find the closet match or the equivalent stock, at a similar cost (where possible).
When do you release artwork?
Artwork is released when projects have been signed off by the client (you) and the final payment(s) have been received.
How do you release artwork?
Artwork is provided as a ‘Print Ready PDF’, or JPEG/PNG for Web, as per the agreed requirements/spec.
Do you release source files?
No, original source files remain intellectual property of DesignR Studio. See Terms & Conditions.
When will I get my files? Delivery of Assets:
Upon completion of the project, clients will receive the agreed-upon graphic design assets. Print files will be provided in print-ready PDF format, while digital media files will be produced and supplied in the appropriate format as outlined in the project brief. Please note that assets will not be released until payment has been made in full.
When can we get started?
We only take on a few branding projects at a time to ensure that each client gets their deserved attention. Please send me us email to check on availability, as this changes all the time. Project size varies, DesignR aims to meet targets and deadlines. As a freelance company, deadlines may vary due to workload and commitments.
Do you have your own printers?
No, I have a small trusted network of local and regional printers, that I have built relationships and trust, over the last 10 years working in this industry, with my knowledge and experience I source and manage printing and ensure I get the best product, quality and at the most reasonable cost.
Do you charge VAT?
DesignR reserves the right to charge the amount of any applicable value-added tax (VAT), whether or not it is included in the estimate/quote or invoice. As a sole trader, VAT may be absorbed in the source cost, and any applicable VAT charges will be applied accordingly.
Is there VAT on printing?
Yes and No, some products are +VAT , some products are zero rated. Any VAT is included in my source cost.
Have you done any work in our industry?
Most probably, however the specific industry does not matter as we adapt our skills, research and process around the client’s needs and industry until the problem has been solved.
Does DesignR have a minimum order fee?
Yes – design and amends minimum order is £30, this will depend on the amount of design/amends involved. Print – the minimum order is product specific, so please ask if you only require a low quantity. Web – minimum order is £40.
Have an idea, new design brief or simply to request a quote, drop us a line or ping us an email.
We’d love to hear from you
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